Motorcycle towing on the Gold Coast
Stopped on the M1, up a hinterland road or in a car park you cannot get it out of? Call. Gold Coast motorcycle towing answered any hour, from a base at Ormeau.
Based at Ormeau · Answered 24/7 · M1 and hinterland · Enclosed van, not a trailer
Before you do anything else
- Get off the road and behind something solid. Do not stand beside the bike on the M1.
- Send a pin. Hinterland roads all look the same in a description and half of them have no reception.
- No bars? Walk until you have one. One bar is enough for a text with a pin attached.
- Tell us whether it rolls, whether it steers, and whether it has been down.
- Have a destination in mind — home, a workshop, or the dealer. It does not have to be final.
24/7 breakdowns
Stuck on the side of the road? We'll come and get you, any hour.
Door to door
Picked up from your place and delivered straight to the destination.
Dealer deliveries
Trusted by dealers to move new and used bikes on time.
Fully insured
Every bike covered in transit, start to finish.
Insurance
Insured with NTI. Up to $150,000 accidental damage cover per load in transit, including loading and unloading. $30 million public liability.
Two very different places to break down
The coast splits into the strip and the hills, and a bike stops differently in each. On the M1 between Ormeau and Nerang you have traffic at a hundred and ten and a shoulder that is narrower than it looks from the saddle. On Springbrook Road, in the Numinbah Valley or on the climb up to Tamborine Mountain you have room to stand but no reception, no lighting and a fair chance nobody comes past for twenty minutes.
The vans are kept at Ormeau, at the northern end of the coast, so the M1 north of Helensvale is the shortest run we do. Southern coast and deep hinterland call-outs take longer and you will be told roughly how much longer on the phone rather than after you have waited.
The bike goes inside an enclosed van, front wheel into a chock and strapped down. That is the same for a bike that would not restart outside a cafe at Burleigh and a bike that has gone down on a wet corner at Currumbin Valley. What changes is the gear we bring, which is why we ask what it looks like before we leave.
Weekends, long weekends and public holidays are the busy end of this, because that is when everybody rides. If the phone is engaged, ring again rather than waiting for a call back.
Two bikes back from the same ride
Two bikes fit in a van, and there are two vans.
Each van takes two bikes chocked and strapped side by side, and there are two vans. On the coast that matters because a lot of these calls are not one rider on their own — they are a group that has lost a bike and will not leave without it.
A group ride that lost two
Hinterland loops get ridden in groups and groups do not split up well. One breaks down, another stops to help and then will not restart either. Both come back on the same run.
Bikes that live somewhere else
Riders down from Brisbane or up from the border whose bike stops here. It can go back up the highway with you or stay at a coast workshop until it is fixed.
The one that stopped and the one that never starts
Since we are at the address anyway, the bike that has been dead in the corner of the garage since last summer can come too.
Roadside straight to the dealer
Warranty and recall failures that happen at the worst possible moment. Picked up where it died and delivered to the service department rather than left out the front of it.
What we get called to on the coast
Where and why bikes stop between Ormeau and the border.
The M1, and no shoulder to speak of
Pimpama, Coomera, Helensvale, Nerang. Six lanes, roadworks somewhere along it most years, and a shoulder that disappears entirely at the on-ramps. Get behind the barrier first, then call.
The hinterland, and no reception
Springbrook, Numinbah, Currumbin Valley, the Nerang-Murwillumbah road and the climb to Tamborine Mountain. Beautiful roads, cold after dark, and a long way from anybody. A pin is worth more than an address up there.
It went down on a wet corner
Hinterland roads go greasy in the first rain after a dry spell and there is gravel washed across half the bends. If you are alright and the bike is not, we will load it however it has ended up.
You cannot get it out of the building
Basements under the towers, resort car parks and gated estates. A bike that will not start in one of those is a recovery even though it has not left the property.
It stopped on the wrong side of the border
Tweed, Banora Point, Kingscliff, Murwillumbah. We cross regularly, so a breakdown a few minutes into New South Wales is not a different problem.
It has not run since the last holiday
Bikes that live at a coast place and get ridden twice a year. Flat battery, stale fuel, seized calipers. Getting it to a workshop is the entire job.
Where we tow on the Gold Coast
Top to bottom of the coast, the hinterland behind it, and the first stretch of New South Wales.
M1 corridor
- Ormeau
- Pimpama
- Coomera
- Oxenford
- Helensvale
- Nerang
- Worongary
- Mudgeeraba
- Reedy Creek
- Varsity Lakes
The strip
- Main Beach
- Surfers Paradise
- Broadbeach
- Mermaid Beach
- Miami
- Burleigh Heads
- Palm Beach
- Currumbin
- Tugun
- Coolangatta
Central and west
- Southport
- Labrador
- Ashmore
- Bundall
- Molendinar
- Arundel
- Parkwood
- Carrara
- Robina
Hinterland
- Gilston
- Tallai
- Mount Nathan
- Advancetown
- Numinbah Valley
- Springbrook
- Currumbin Valley
- Tallebudgera Valley
- Austinville
Northern estates
- Upper Coomera
- Pacific Pines
- Hope Island
- Paradise Point
- Runaway Bay
- Coombabah
- Ormeau Hills
Across the border
- Tweed Heads
- Banora Point
- Terranora
- Kingscliff
- Murwillumbah
Where the bike goes after we pick it up
Say on the phone if you already know. If you do not, we will work it out with you.
Your garage, wherever that is
Coast, Brisbane or over the border. A recovery that ends at your own place is the simplest version of this and usually the cheapest.
A coast workshop
Molendinar, Nerang, Burleigh, Currumbin and the Yatala end. If they are shut when we collect, we arrange the drop for when they open.
The dealer
Warranty, recall and roadside failures on something still under a plan. Delivered to the service department rather than left out the front of it.
A repairer or an assessment centre
If the bike has been down and there is a claim, the leg from the roadside to whoever is looking at it is a transport job.
Back up the highway
Riders who live in Brisbane or Logan and broke down on the coast. The bike goes home with you instead of staying here for a week.
Over the border
Tweed, Kingscliff and the northern rivers. Which state it is registered in is not a factor.
How far we run
- The whole City of Gold Coast, Ormeau to Coolangatta
- The M1 from Beenleigh to the border
- The hinterland: Springbrook, Numinbah, Currumbin Valley, Tamborine Mountain
- North to Logan, Beenleigh and Brisbane
- South into Tweed Heads and the northern rivers
- Further afield on request — ask and you will get a straight answer
Where the coast call-outs come from
The roads that produce the phone calls, not the ones on the postcards.
Our closest stretch of road and the busiest. Roadworks somewhere along it most years and merge lanes that end sooner than they look like they will.
Steep, cold after dark and patchy for reception. Take the pin while you still have a bar of signal, not once you have coasted down to the bottom.
Tight, shaded and often damp on the way down. A short road with a lot of incidents on it.
Narrow, one lane in places and busy on a Sunday morning. A stopped bike blocks a lot of road up there.
Low speed and high hassle. Nowhere to leave a bike and a parking inspector who is not interested in why it stopped.
Twenty minutes from Coolangatta and a different state. It makes no difference to the van.
Off the roadside and into the van
The same chock and the same straps whether it rode in or was pushed in.
Common questions
Are you actually on the Gold Coast?
Yes. The vans are kept at Ormeau, at the northern end of the City of Gold Coast, straight off the M1. No street address is published because it is a home base rather than a depot.
Is the phone answered at night?
Breakdown recovery is answered 24/7. Friday and Saturday nights and long weekends are the busiest, so if it rings out, ring again.
How long will you be?
It depends where you are. Ormeau to Coomera is nothing. Ormeau to Springbrook on a wet night is not nothing. You will get an honest estimate on the phone rather than a comforting one.
I have no phone reception. What do I do?
Walk until you have a bar and send a text with a dropped pin. A pin gets us to within a few metres. "Past the second hairpin" does not.
Can you get up the hinterland roads?
Yes. They are narrow and steep rather than impassable. Tell us where you actually are and which side of the road you are on, because that decides how we turn around.
Will you cross into New South Wales?
Yes. Tweed Heads, Banora Point, Kingscliff and Murwillumbah are normal work. The border is a line on a map, not a limit.
Can you take a crashed bike?
Yes. Tell us whether it has been down, whether the front wheel still turns and whether anything is leaking. Loose parts travel with the bike.
Is it insured on your van?
Insured with NTI. Up to $150,000 accidental damage cover per load in transit, including loading and unloading. $30 million public liability. If a dealer or a repairer wants those details before they will accept the delivery, ask and we will send them.
What if it is in a basement or a resort car park?
Usually fine. The height bar over the ramp is the deciding factor. Give us the building when you call and we will work out whether the van goes down or the bike comes up.
Do you do planned transport as well?
Yes, and it is most of what we do. If nothing is urgent, send us the two suburbs and the make and model and we will price it properly instead of over the phone at the roadside.
What does a call-out cost?
It depends on where you are, where the bike is going and what condition it is in. You get the number on the phone before we leave, not when we arrive.
We cover the rest of South East Queensland too
Stopped on the coast? Call
Answered any hour. If it is not urgent, send the two suburbs and what the bike is and we will come back with a price.